Privacy and Data Handling
Your manuscripts and personal data are handled with care. Here's what you need to know.
Data Storage
Where Your Files Are Stored
All files are stored in Google Cloud Storage (GCS).
File Path Structure
Files are organized with unique identifiers:
| Service | Storage Path |
|---|---|
| Translations | Organized by user ID and job ID |
| Proofreading | Staging area with unique identifiers |
| Transcriptions | transcriptions/{user_id}/{uuid}.{ext} |
| Covers | Organized by job and output type |
| Message attachments | messages/attachments/{thread_id}/... |
Access Control
- Files are accessed via signed URLs with time-limited expiration
- Your files are accessed through authenticated account sessions
- Support staff access is limited to support and operational needs
File Retention
How Long Files Are Kept
- Translated files remain available in your dashboard while your job data is retained
- Source files are retained according to operational and support needs
- Intermediate processing files are cleaned up after job completion
Downloading Your Files
- Download links are available from your dashboard
- Links use signed URLs with expiration for security
- You can download files at any time while they're in your account
Deleting Your Data
If you want your files removed:
- Contact support from your dashboard
- Request deletion of specific files or your entire account
- Deletion requests are processed promptly
Copyright Ownership
Your Rights
You retain full and exclusive rights to all content you upload and receive.
Bookshift makes no claim over:
- Your original manuscripts
- Translated outputs
- Generated covers
- Any other content you create or receive
What This Means
- You own your translations completely
- You can publish, modify, or sell your translated works
- You can use generated covers commercially
- Bookshift cannot and will not use your content for any purpose other than providing the service
Third-Party Rights
You must own or have rights to any content you upload:
- Only translate books you hold rights to
- Only use covers you have permission to modify
- Only upload audio you have rights to transcribe
Content Policy
What We Accept
Bookshift handles all fiction genres, including:
- Romance (including steamy/explicit)
- Horror
- Thriller
- Fantasy and science fiction
- Literary fiction
- And more
What We Don't Accept
We do not process content that is:
- Illegal in the United States
- Infringing content you do not have rights to
Explicit Content
- Explicit content is fully supported
- You don't need to censor or sanitize your manuscript
- The translation pipeline has specialized handling for explicit sections
- Cover services may have moderation limits for explicit imagery
We Don't Censor
Bookshift does not:
- Water down your authorial voice
- Remove explicit content from translations
- Impose moral judgments on your work
Security Measures
Authentication
- Google OAuth 2.0 for secure login
- Optional email/password login is available for accounts that enable it
- Session management for account security
Data Transmission
- All connections use HTTPS encryption
- File uploads are encrypted in transit
- API communications are secured
Payment Security
- Payments processed through Stripe
- Bookshift never stores your full credit card number
- PCI compliance handled by Stripe
Infrastructure
- Hosted on secure cloud infrastructure
- Regular security updates
- Monitoring for suspicious activity
Third-Party Services
Bookshift uses these third-party services:
| Service | Purpose |
|---|---|
| Google Cloud Storage | File storage |
| Stripe | Payment processing |
| AI model providers | AI processing |
| Cloud hosting providers | Application hosting |
Each service has its own privacy policy and security measures.
Your Responsibilities
To protect your account:
- Keep your Google account secure - We use Google for authentication
- Log out on shared computers - Prevent unauthorized access
- Only upload content you have rights to - Respect copyright
- Contact support promptly if you notice any suspicious activity
Questions?
If you have questions about privacy or data handling:
- Check this page for updates
- Contact support from your dashboard
- We're happy to clarify any concerns
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